Call center representative job details
|Company Name||Atrium Solutions Pvt Ltd|
|Experience||Little to no prior experience/Fresh|
Read everything carefully before applying for this vacancy
Call Center Representative role
A call center representative is a customer service professional who works in a call center, which is a centralized office that handles a high volume of phone calls from customers. The primary role of a call center representative is to assist customers with inquiries, complaints, or problems related to the company’s products or services.
Call center representatives may also be responsible for handling customer complaints and providing solutions to problems, upselling products or services, processing orders and transactions, and keeping accurate records of customer interactions and transactions. They may work with a variety of communication tools, such as phone systems, computer systems, and customer relationship management software.
In order to be successful in this role, call center representatives should possess excellent communication and customer service skills, as well as the ability to multitask and handle a high volume of calls. They should also be able to work well under pressure and handle difficult or irate customers with patience and professionalism.
They’re looking for call center representatives to join their International call center. The job involves making outbound sales calls to potential customers in the United States.
This is an outbound SEO campaign targeting the United States.
Required Skills For Call Center Representative
- Customer Service Skills are valuable to have in business because they make customers feel more comfortable when they interact with a business
- Telesales is a sales technique in which a salesperson makes phone calls to prospective clients
- Communication skills are essential to success in the workplace
- The ability to speak English fluently
Who can Apply?
- It is preferable to hire candidates with experience in SEO, digital marketing, and social media
- Dependability is essential for canditate
- It is essential that the candidate is fluent in English
- It is also preferred that the candidate has a working knowledge of Microsoft Word and Microsoft Excel
- Experienced and new to the field
- The individual will be paid a competitive salary, with commission and bonus
9pm to 6am