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Call centre work from home job details
| Company Name | Woolworths Insurance |
| Location | Sydney, Australia |
| Experience | 6-12 months call centre/Customer service experience |
| Job Requirement | Read below |
| Salary | $29.40/hour |
About call centre work from home
A call center job is a customer service role that involves interacting with customers over the phone or through other communication channels, such as email or chat. Call center agents are responsible for answering customer inquiries, addressing customer complaints, and providing assistance to customers. They may also be responsible for processing orders, handling returns or exchanges, and providing information about products or services. Call center jobs can be based in a physical location, or they may be performed remotely from home. Some call center jobs may require working evenings, weekends, or holidays, as customer service needs may be available 24/7.
An Entry Level Call Centre Job is Careers for the more than 90% of un-Educated people and provides an opportunity for them to make a career out of it. There are many opportunities in this field for all sections of society. This can be availed by the people who have good communication skills, with proper salary package that helps you in making your dream come true.
Job Description
Woolworths Insurance is a well-established Australian brand, having expanded its operations in recent years. The company currently employs a number of career opportunities within the Inbound Customer Service team.
They are seeking passionate, career-minded individuals to join our team. These positions offer a robust training program onsite at Mascot coupled with ongoing support to ensure your continued success.
You will answer INBOUND calls, provide support to new and existing customers with insurance enquiries, and deliver exceptional customer service by working across multiple platforms.
This is a casual role to begin with and will be a stepping stone to full-time employment. Our client offers a minimum of 20 hours per week and up to 38 hours on a rotating roster between Monday to Sunday 8am to 8pm.
Why should you join?
Woolworths Insurance has been recognised for exceptional value, quality service and low cost across Car, Home, Landlords, Pet and Life insurance.
Woolworths is known for its forward-thinking approach and its commitment to employee support. The company has one of the largest contact center operations in Australia, and career opportunities within the company include positions in both front office operations and back office behind-the-scenes positions such as data processing and customer service.
Possiblities
You have the opportunity to move into one of Australia’s largest and most well-known businesses. You will work in an environment that allows you to help others, while having an impact on your own career development.
Job Requirements
- At least 6 months of contact center experience
- Or, at least 12 months of retail/customer service experience in a store or other retail environment
- Exceptional written and verbal communication skills
Working From Home Requirements
- Minimum internet speeds of 29 megabits per second
- A desk
- Private space is needed to work efficiently
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